Contact

Accounts are opened by a person, not a signup form. Tell us what you need to move and we will reply within one business day.

Write to us

General and sales — hello@staticpool.org
Existing customers — support@staticpool.org
Abuse and takedown — abuse@staticpool.org

Office

Amsterdam, Netherlands
Support is answered 09:00–18:00 CET, Monday to Friday.

StaticPool is a file storage and delivery service. Files are stored in the European Union; primary regions are the Netherlands and Germany.

We do not sell data and we do not scan stored content. Requests about a specific link should go to the abuse address above with the link included.

Send a message

We will get back to you at the address you leave here.

Service temporarily unavailable The contact form is down for maintenance. Please write to hello@staticpool.org instead.
Send message

Before you write

Lost access to a workspace

Write from an address that is already a member of the pool. We cannot restore access on the word of an unknown sender.

A link stopped working

Links expire and can be capped by download count. The workspace owner can check the link in the dashboard and reissue it.

Reporting content

Send the full link and a short description to the abuse address. We answer takedown notices within two business days.